How Can We Help?
We're here to assist you 24/7. Reach out through any of the channels below or submit a message and we'll get back to you within 24 hours.
Fill out the form below and we'll respond within 24 hours.
Available 24/7 for all rentals
If you're experiencing an emergency with your rental vehicle, call our roadside assistance line immediately:
1-800-ROAD-HELP- Flat tire assistance
- Battery jump-start
- Lockout service
- Fuel delivery
- Towing service
Frequently Asked Questions
Find quick answers to common questions about our rental services.
You'll need a valid driver's license, a major credit card in your name, and proof of insurance. International renters may also need a passport and international driver's permit.
The minimum age is 21 years old. Drivers under 25 may be subject to a young driver surcharge. Some vehicle categories (luxury, specialty) require drivers to be 25 or older.
Yes, additional drivers can be added to your rental agreement. They must meet all renter requirements and present valid identification at the time of pickup. Additional driver fees may apply.
We offer a full-to-full policy. Pick up your car with a full tank and return it full to avoid refueling charges. We also offer prepaid fuel options for convenience.
Yes, you can modify or cancel your reservation online or by calling our customer service. Free cancellation is available up to 24 hours before pickup for most bookings.
Late returns may incur additional charges. A grace period of 29 minutes is allowed. After that, you'll be charged the hourly rate up to an additional day's rental.
Yes, we offer one-way rentals between most of our locations. One-way fees vary by pickup and drop-off location and distance.
We offer several protection options including Collision Damage Waiver (CDW), Personal Accident Insurance (PAI), and Supplemental Liability Protection (SLP). Your personal auto insurance or credit card may also provide coverage.
Can't find what you're looking for?
Corporate Headquarters
Our main office is located in Los Angeles, California. For corporate inquiries, media relations, or partnership opportunities, please contact us at the address below.
Address
123 Auto Drive, Suite 500
Los Angeles, CA 90001